Delivery Information

Domestic Delivery

 Within the UAE, Powder delivers to Dubai, Abu Dhabi and Sharjah. We offer free delivery on any order of AED 100 or more. Orders in the UAE are generally dispatched within 1 working day although this may take longer if the shipping address is remote, during national holidays and under other circumstances.

 

Delivery Charges

Domestic ServiceStandard DeliverySame Day (6 Hour) DeliveryReturn Charges
Dubai/Abu Dhabi/ SharjahAED 20.00AED 50.00AED 20.00

 

Unfortunately, we currently only offer 2-day delivery to Dubai, Abu Dhabi and Sharjah. Please contact us with details if you would like to place an order for a delivery outside of these areas – remote area orders will take 3 – 5 days to receive.

These delivery times are estimates only and not guaranteed.  For next day delivery, we advise you to place your order by 14:00pm. If you would like a guaranteed service please use the Next Day Delivery Service option which is currently only available in the UAE. To take advantage of this service, you will need to book your shipment before 10:00am the same day.

Upon placing your orders, you will have the option to choose convenient time-slots; 9am-12pm, 12pm-3pm, 3pm-6pm & 6pm-9pm, other Emirates between 9am-6pm.

Scheduling Deliveries

Once your order has been dispatched, you will be contacted by Mara Xpress’s customer service team to schedule the most convenient time for delivery. You will also receive an SMS where you will be able to track the order and schedule the delivery. Orders received on a weekend or public holiday will be dispatched the next working day. Please note that multiple orders may be consolidated into one delivery.

International Delivery

Powder ships to the UAE, Saudi Arabia, Kuwait, Bahrain and Oman. Delivery charges are AED 37 to all orders outside of the UAE for standard 3 to 5 day delivery, and orders of over $250 will be delivered for free.