Delivery Information

Domestic Delivery

Within the UAE, Powder delivers to Dubai, Abu Dhabi and Sharjah. We offer free delivery on any order of AED 100 or more, and cash or card payment on delivery is available for all orders within the UAE. Orders in the UAE are generally dispatched within 1 working day although this may take longer if the shipping address is remote, during national holidays and under other circumstances.

 

Delivery Charges

Domestic Service Standard Delivery Same Day (6 Hour) Delivery Return Charges
Dubai/Abu Dhabi/ Sharjah AED 20.00 AED 50.00 AED 20.00

 

Unfortunately, we currently only offer 2-day delivery to Dubai, Abu Dhabi and Sharjah. Please contact us with details if you would like to place an order for a delivery outside of these areas – remote area orders will take 3 – 5 days to receive.

These delivery times are estimates only and not guaranteed.  For next day delivery, we advise you to place your order by 14:00. If you would like a guaranteed service please use the Same Day Delivery Service option which is currently only available in the UAE. To take advantage of this service, you will need to book your shipment before 12:00 the same day.

Upon placing your orders, you will have the option to choose convenient time-slots; 9am-12pm, 12pm-3pm, 3pm-6pm & 6pm-9pm, other Emirates between 9am-6pm.

Tracking

You can use the Airway Bill (AWB) Shipping Reference included in your Order Confirmation email to track your order here.

Scheduling Deliveries

Once your order has been dispatched, you will be contacted by our delivery partner Shipa. Shipa’s customer service team will call you to schedule the most convenient time for delivery. Orders received on a weekend or public holiday will be dispatched the next working day. Please note that multiple orders may be consolidated into one delivery.

Kuwait

Powder offers delivery to Kuwait charged at a rate of 30 AED for standard 2 to 3 day delivery. Additionally, we offer cash or card payments on delivery in Kuwait, and orders of over $250 will be delivered for free.

International Delivery

Powder ships to the UAE, Saudi Arabia, Kuwait, Bahrain and Oman. Delivery charges are AED 37 to all orders outside of the UAE for standard 3 to 5 day delivery, and orders of over $250 will be delivered for free.