Delivery Information

DOMESTIC DELIVERY

We deliver throughout the UAE including to remote areas. We offer free delivery on any order of AED 100 or more, and cash on delivery is available for all orders within the UAE. Orders in the UAE are generally dispatched within 1 working day although this may take longer if the shipping address is remote, during national holidays and under other circumstances.

Delivery Charges

Delivery across the UAE is at a flat fee of 25 AED. Unfortunately, we currently only offer 2-3 day delivery to Dubai, Abu Dhabi and Sharjah. Please contact us with details if you would like to place an order for a delivery outside of these areas – remote area orders will take 3 – 5 days to receive.

These delivery times are estimates only and not guaranteed.  For the fastest delivery time, we advise you to place your order by 10:00.

Tracking

You can use the Airway Bill (AWB) Shipping Reference included in your Order Confirmation email to track your order here.

Scheduling Deliveries

Once your order has been dispatched, you will be contacted by our delivery partner Shipa. Shipa’s customer service team will send you an SMS or call you to schedule the most convenient time for delivery. Orders received on a weekend or public holiday will be dispatched the next working day. Please note that multiple orders may be consolidated into one delivery.

Delivery to Saudi Arabia

Delivery charges are a flat $10 or 37 SAR for standard 3 – 5 day delivery. Orders of over 100 SAR will be delivered for free. Orders to KSA will be subject to 15% VAT which will be added automatically at Cart and Checkout.

International Delivery

We additionally deliver to Kuwait, Bahrain and Oman. Delivery charges are a flat $10 for standard 5 – 7 day delivery, and free for orders over $250.

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